Legal information

Privacy Policy

Last Updated: 6 August 2026

Ferreira & Marques Lda (hereinafter “Restaurante Zizi”) is committed to protecting the privacy of its customers and website users. This Privacy Policy describes how we collect, use and protect personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

We recommend reading this document in full before using our website or submitting personal data.

1. Data Controller

Company name: Ferreira & Marques Lda
Trading name: Restaurante Zizi
Tax ID (NIF): 501479678
Registered office: Rua Mar, 4410-332 Praia da Aguda – Arcozelo, Vila Nova de Gaia, Portugal
Email: restaurantezizi.aguda@gmail.com
Phone: +351 968 344 670

2. Types of Personal Data Collected

In the course of our activity, we collect the following personal data:

Identification data (name)
Contact data (email, phone number)
Data submitted through thewebsite’s contact form
Data submitted through the external booking platform (Dish.co), should the user choose to book through that channel
Browsing data and cookies (see section 7)

3. How We Collect Personal Data

Personal data is collected through the following means:

Completing the contact form on the website
Booking through the external platform Dish.co
Direct contact by phone or WhatsApp
Browsing the website (cookies and session data)

4. Purposes and Legal Grounds for Processing

We process personal data for the following purposes:

Managing bookings and information requests – based on pre-contractual steps taken at the data subject’s request
Compliance with legal obligations – namely responding to judicial or supervisory authorities
Legitimate interest – for improving service quality and detecting fraud

5. Retention Period

Personal data is kept for the period strictly necessary to fulfil the purpose for which it was collected. Once this period has ended, the data is deleted or anonymised, unless a longer retention period is required by law.

6. User Rights

Under the GDPR, users have the right to:

Access the personal data we process
Rectify inaccurate or incomplete data
Erasure of data (“the right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time, without affecting the lawfulness of processing carried out before consent was withdrawn

To exercise any of these rights, please contact us via:
restaurantezizi.aguda@gmail.com
Morada: Rua Mar, 4410-332 Praia da Aguda – Arcozelo, Vila Nova de Gaia

The data subject may also lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD – Portugal’s national data protection authority) at www.cnpd.pt.

7. Cookies

Our website uses cookies and similar technologies to improve the browsing experience and analyse traffic. Cookies include:

Essential cookies – necessary for the website to function
Analytics cookies – such as Google Analytics, for traffic analysis

Users can manage their cookie preferences through the banner shown on their first visit to the website, or through their browser settings. Declining non-essential cookies does not affect access to the website.

8. Sharing Data with Third Parties

Data processing may involve service providers contracted by Ferreira & Marques Lda, namely:

Dish.co – external booking management platform
Google Analytics – traffic analysis tool

Estes prestadores atuam exclusivamente em nome e por conta da empresa, cumprindo rigorosamente as normas de proteção de dados aplicáveis. Não vendemos nem cedemos dados pessoais a terceiros para fins comerciais próprios.

9. International Data Transfers

Should data be transferred outside the European Economic Area (EEA), Ferreira & Marques Lda will ensure compliance with applicable legal provisions, namely by ensuring appropriate safeguards are in place to protect the data transferred.

10. Security Measures

We adopt appropriate technical and organisational measures to protect users’ personal data against unauthorised access, loss, destruction or improper disclosure.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The date of the last revision appears at the top of this document. We recommend checking this page regularly to stay informed of any changes.

Ferreira & Marques Lda – Tax ID (NIF) 501479678 – Rua Mar, 4410-332 Praia da Aguda, Vila Nova de Gaia